Your Technology, Our Expertise
Comprehensive IT Services for Every Need
Our wide range of IT services is designed to support and empower both individuals and businesses. Whether you need help with repairs, custom solutions, or ongoing IT support, our team is here to provide reliable, expert assistance for all your technology needs.
Our Story and Mission
Founded in 2007, The Computing Group has always prioritized client satisfaction through personalized IT solutions. We strive to build long-term relationships based on trust and reliability. Our community is at the heart of what we do, and we are dedicated to advancing technology locally.
- Personalized Support
- Local Expertise
- Community Focus
Why Choose Us?
Our unique value propositions highlight the qualities that set us apart in the IT services industry. Experience the difference with us.
Customer-Centric
We prioritize our clients’ needs, ensuring every solution is tailored to meet specific requirements and improve satisfaction.
Proactive Security
Our focus on cybersecurity keeps your data safe and secure, allowing you to navigate the digital landscape confidently.
Experienced Team
Our knowledgeable professionals bring years of expertise, delivering reliable support and innovative solutions for all technology challenges.
Let’s Elevate Your Tech
Contact us today for a consultation and discover how we can transform your technology experience.
F.A.Q
What types of devices do you repair?
We repair laptops, desktops, All-In-Ones, and other electronic devices. Contact us if you’re unsure about your specific device!
Do I need to make an appointment for diagnostics?
No, an appointment is not required for any of our in-store services, however, an appointment can save you possible wait-time.
How long does the diagnostic process take?
Most diagnostics are completed within an hour, but depending on the complexity of the issue, it could take longer.
Can you fix my device on the same day?
Many repairs can be completed on the same day, depending on the problem and parts availability.
What should I bring with my device for repairs?
Bring the device, any necessary power cables, and any specific accessories related to the issue (e.g., keyboard, mouse).
How much does a diagnostic cost?
Our diagnostics are completely free! We believe in helping you understand the issue with your device before making any commitments.
Do you charge a drop-off fee?
No, we do not charge a drop-off fee. You only pay if you decide to proceed with the repair.
What payment methods do you accept?
We accept the following payment methods:
- Cash
- Credit/Debit Cards
- Checks
Is there any obligation to proceed after a diagnostic?
Absolutely not. Our free diagnostics and estimates are provided without any obligation. You can take your time to decide if you’d like to move forward with the repair.
Do you offer discounts?
Yes, we do! We are proud to offer discounts for:
- Active military members or veterans.
- Students at UNA who have the Mane Benefits App.
Do you provide virus and malware removal?
Absolutely. We can remove viruses, malware, and spyware while securing your system against future threats.
What if my device can’t be repaired?
If your device is beyond repair, we’ll provide options for replacement or data recovery, if possible.
Do you offer custom upgrades (e.g., RAM, SSD)?
Yes, we can upgrade your hardware to improve performance, including RAM, SSDs, and more.
Do your repairs come with a warranty?
Yes, we offer a 6-month warranty on all repairs & Builds. This warranty covers issues directly related to the service we provide, ensuring your device is repaired to the highest standards.
What is not covered under the warranty?
Parts Warranty: Any replacement parts used during the repair are covered under the manufacturer’s or supplier’s warranty, not ours. If a part is found to be defective, we will assist you in returning it to the supplier, but the cost of the replacement part is not covered by us. Physical Damage or Misuse: Damage caused by drops, spills, or other mishandling after the repair is not covered. Fine Print: The 6-month warranty applies only to the labor and workmanship of the repair. Any issues with replacement parts must be addressed with the part manufacturer or supplier.
What happens if the issue returns after the repair?
You can bring your device back and we will continue to diagnose and troubleshoot.
Will I lose my data during the repair?
We always aim to preserve your data. However, for certain repairs, data loss is possible. We recommend backing up your files before bringing in your device.
Is my personal information secure during the repair process?
Yes, we take your privacy seriously. Our team follows strict protocols to ensure your personal information stays secure.
Do you use genuine parts for repairs?
Yes, we use genuine parts whenever available, and we’ll discuss alternative options if necessary.
What happens if you don’t have the part for my device?
If a specific part needs to be ordered, we’ll inform you and provide an estimated timeframe for delivery and repair completion.
Can you help set up a new device or transfer data from an old one?
Absolutely. We can set up your new device and transfer all your data securely.
Do you provide business IT services?
Yes, we offer IT support and repair services for businesses. Contact us for details.
